Service Team Associate

Description:

Panda Restaurant Group, America’s largest family-owned Asian dining concept, is seeking enthusiastic and service-oriented individuals to join its Service Team in Lecanto, Florida. As a Service Team Associate, you’ll play an essential role in creating an inviting and enjoyable dining experience for guests while working in a fun, fast-paced, and team-focused environment.

This position offers an excellent opportunity for career growth, personal development, and community involvement through the company’s Panda Cares initiative. Whether you’re just starting your career or looking to develop leadership skills in the restaurant industry, Panda provides the training, support, and advancement opportunities to help you succeed.

Key Responsibilities:

• Deliver exceptional guest service by greeting customers warmly and ensuring a welcoming atmosphere.

• Handle food service duties such as taking orders, serving meals, and processing payments at the register.

• Maintain cleanliness and organization of the restaurant, ensuring dining and kitchen areas meet safety and hygiene standards.

• Follow all operational and safety protocols to prepare and serve high-quality food efficiently.

• Collaborate closely with team members to meet daily performance goals in a supportive and engaging environment.

• Work flexibly across various stations including front counter, drive-thru, or kitchen based on operational needs.

Required Skills and Qualifications:

• Friendly, positive attitude with strong teamwork and communication skills.

• Basic understanding of restaurant operations (training provided for new hires).

• Some high school education; diploma not required.

• Food Handler certification may be required based on local laws (to be obtained at employee’s expense).

• Ability to work effectively in a high-energy, fast-paced kitchen environment.

Physical & Environmental Requirements (ADA Statement):

• Must be able to stand for extended periods (up to four hours).

• Ability to lift up to 50 lbs and reach across counters measuring approximately 36 inches.

• Work environment involves heat, steam, and moderate noise.

• Must be able to perform duties quickly, accurately, and safely in a confined workspace.

Compensation & Benefits:

Panda Restaurant Group offers competitive pay and a robust benefits package designed to support both personal and professional growth:

• Flexible work schedules to fit your lifestyle.

• Free meals during work shifts.

• Comprehensive health benefits: Medical, Vision, Dental, and Voluntary Short-Term Disability insurance.

• Health & Dependent Care Flexible Spending Accounts (FSA).

• 401(k) with company match (after meeting eligibility).

• Paid time off including vacation, sick leave, bereavement, and Leave Share Program.

• Hands-on paid training and ongoing leadership development programs.

• Referral bonuses and associate discounts for eligible team members.

• Opportunities for advancement into management and leadership positions.

• Community engagement through Panda Cares outreach programs.

For detailed benefits information, visit: Panda Restaurant Group Benefits PDF

About Panda Restaurant Group:

Founded in 1983 in Glendale, California, Panda Restaurant Group, Inc. operates over 2,300 locations worldwide under brands such as Panda Express, Panda Inn, and Hibachi-San. The company’s mission is to deliver exceptional Asian dining experiences while cultivating an environment that inspires people to better their lives. Panda takes pride in its strong family values, growth opportunities, and inclusive workplace culture.

Diversity & Inclusion Commitment:

Panda values diversity in all forms and believes that inclusivity fosters creativity, innovation, and overall team happiness. The company is an Equal Opportunity Employer and complies with all federal, state, and local employment laws.

If you require workplace accommodations, please contact the Panda LOA (Leave of Absence) team at PandaLOA@PandaRG.com.