Description:
A Business Solution Architect is:
- Customer-focused, looking across the solution with a strategic mindset to help create a holistic solution
- An excellent communicator both verbally and in writing
- Detail oriented, gathering the appropriate level of capability definition, solution design and acceptance criteria
- Supporting the Solution Managers and IT Solution Architects, as they build out a healthy backlog
- Challenging the status quo – leading to a better experience of tomorrow. Able to build strong working relationships across business and technology to enhance collaboration.
A Business Solution Architect’s focus on value is evident when we see them…
- Constantly reinforcing the customer experience and business value over just “getting it out”
- Focus on the highest priority items first, including clear benefit hypothesis throughout
A Business Solution Architect ‘s fixation on clarity is evident when they:
- Focus on a consultative interaction around the problems being solved, the analysis and cause of issues, and providing options to the business
- Refine features and ensure that teams accurately understand the work
- Ensure proper operational readiness, including any detailed user guides, prior to feature release
- Regularly update the solution architecture vision and strategy
- Evaluate new opportunities in the pipeline and work with Solution Management to align them to the Solution roadmap
- Works with the IT Solution Architects, System Architects and Shared Service suppliers to transform the high level business architecture to reaslitics, actionable steps in the Solution Train PI Plan
A Business Solution Architect ‘s champions Lean and reduces waste when they:
- Advocate for the business, reducing the amount of time required from the business SMEs
- Champion to create simple and efficient operational processes through technology or process improvements
- Raise risks and dependencies that may create impediments down the line, solutioning next steps to overcome
- Foster built-in quality and the continuous delivery pripeline by partnering with technology and business operational partners on solution readiness
Key Responsibilities:
The Work:
- Gather and document the details of presented ideas/epics, distilling them down into meaningful and useful solutions and capabilities
- Facilitate the business solution design to ensure it meets the overall solution objectives
- Provide feedback during ad hoc and formal reviews and demos to ensure the end solution will align with intended customer experience
- Liaise with the Solution Train, ARTS and Shared Services, acting as the business advocate with technology partners
- Ensure proper documentation is gathered and provided to partner teams in preparation for commercial and operational readiness
- Provide details around business rules that need to be in place when developing and delivering capabilities including acceptance criteria
- Participate in release governance to determine the business / operational impact of the specific releases