Solutions Consultant

Description:

Our client is a global leader in delivering specialist SaaS software solutions and complementary services to large enterprise customers in Retail, Leisure, and Food Service sectors. They are undergoing significant business expansion, with one of the largest implementations in their history underway.

Role Description:

You will join a new customer-focused team alongside senior client team members and analysts to lead project deliveries. Your responsibilities will include:

• Implementing solution deliverables from the product roadmap

• Advising customers on best practices, change management, and implementation processes

• Identifying risks and providing mitigation plans

• Taking full ownership of workstream deliverables, proactively managing execution and deadlines

• Ensuring highest quality work at every stage

• Acting as the subject matter expert in project meetings

• Participating in reporting and analysis

Candidate Profile:

• Degree in Industrial Engineering, Program Management, Computer Science, or similar

• Experience in workforce optimization, labor scheduling, or people operations preferred

• Experience working with large enterprise retail customers desirable

• Exceptional interpersonal and strong written communication skills