Description:
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
The Opportunity
Location (in-office): Detroit, MI
- Support field sales organization by developing and maintaining sales collateral library – Sales Proofs, Quick Start Guides, Presentations and other sales materials as needed.
- Work directly with our marketing business partners, sales team and management teams to develop promotional materials to support business plan objectives.
- Assist all business line departments to announce and communicate any process changes to our sales team.
- Develop internal bulletins and external communications to support system updates and product announcements.
- Lead on ensuring department is following best practices, guidelines and policies to minimize risk.
- Maintain and update department Policies and Procedures in line with any changes needed to reflect current policy.
The Work Itself
- Communication with all levels of the sales organization to support corporate objectives and identification of market growth opportunities and competitive landscape.
- Participate in Regional weekly sales calls to ensure the sales team is aware of the latest product announcements and system enhancements.
- Enable sales teams for success through actionable recommendations and sales support and marketing materials.
- Thoroughly document all department activities through various tracking logs and house respective materials in accordance with applicable retention periods.
- Collaborate with matrix partners to facilitate sales support and marketing programs both internally and externally.
- Elevates risk issues to management supports monitoring and mitigation of risk elements by first line of defense.
- Active role with greater sales performance team.
The Skills You Bring
- Bachelor's degree in related field strongly preferred.
- 5+ years in customer service or financial services industry is needed.
- Ability to supply advice/direction in primary areas of expertise.
- Leveraging technical expertise and relationships to contribute to strategy and drive business results.
- Thoroughly organized with project management skills.