Description:
This role involves taking on the challenges of evolving a robust marketplace payment solution into a scalable, multi-tenant "Payments-as-a-Service" platform. A critical challenge is to decouple our existing payment boundaries to build a "plug-and-play" suite of services — including embedded payments, compliance, and risk — that can be seamlessly adopted by any tenant, for example eBay subsidiaries. The Product Manager will lead the strategic evolution of the financial services, crafting future-proof interfaces and customizable design components that handle operational heavy-lifting while ensuring tenant isolation and independent scale.
What You Will Accomplish
- Define and drive the product vision for the "Payments-as-a-Service" track, evolving our embedded payments capabilities for marketplaces as well as a full PayFac offering for subsidiaries and future clients.
- Partner with cross-functional teams to design "fit-for-purpose" boundaries between the marketplace and payments layers, ensuring services like acquiring, payouts, financial reporting and ledgering are modular and scalable.
- Lead the development of both API-first services and "drop-in" UX components (SDKs) that allow marketplace as well as PayFac tenants to quickly onboard and ramp.
- Analyze data and industry trends to identify optimization hypotheses for multi-tenant scaling, focusing on automating onboarding, compliance checks, and financial reconciliation for partners.
- Clearly set the product/backlog prioritization with a balance of near-term outcomes (e.g., migrating subsidiary sellers to the new platform) and longer-term investments in platform future-proofing.
- Build a case for your hypotheses, A/B test implementation strategies, and implement winners that reduce integration time and operational burden for our tenants.
What You Will Bring
- 7+ years of product management experience
- 3+ years of experience in payments domain and platform payments processing. Deep knowledge of the payments landscape, embedded payments, white label solutions or PayFac models
- Engineering Degree/MBA degree or equivalent experience
- Consistent track record of crafting "API-first" platforms and client-facing SDKs/UI components (e.g., drop-in frames for critical data collection).
- Strategic approach with the ability to plan execution towards a final "As-a-Service" vision, anticipating future regulatory and scalability needs for diverse tenants
- Comfortable making the "tough calls" on trade-offs - balancing speed-to-market with the long-term health of a multi-tenant platform.
- Ability to use data to formulate product perspectives, rationalise platform investments, and define success metrics for platform health and reliability.
- Experienced in handling complex partner relationships (Legal, Treasury, Risk, and Engineering) to achieve "win-win" outcomes for the platform and its tenants.