Description:
In this role, you will oversee the day-to-day tasks related to clinical revenue management and charge capture projects, applying both your technical expertise and interpersonal skills to support our clients. By leveraging advanced technology tools, you will deliver high-quality analysis and process improvement strategies to enhance the efficiency and effectiveness of our clients' revenue cycles. You’ll also collaborate with various levels of client leadership, making a tangible impact on their operations.
- Relationship management with customer leaders at all levels
- Develop project timelines, implementation steps, internal and external communication strategies, governance frameworks, and change management plans in coordination with Kodiak and customer leadership
- Ensure high quality execution of all project deliverables
- Manage project scope according to statement of work or engagement letter; identify opportunities for change orders including creating and seeing through change orders
- Consistently anticipate internal and customer needs and adapt project communications accordingly
- Develop and manage internal project finance processes
- Support customer invoicing and billing processes
- Manage and oversee benefit tracking processes and maintaining customer ROI
Required Qualifications:
- Education: A bachelor’s degree in business or a health-related field is required (an MBA, MHA, and/or MPH is highly desirable).
- Experience: 3-5 years of deep healthcare experience is required, with a focus on clinical areas such as radiology, cardiology, perioperative services, emergency medicine, or nursing being a strong advantage.
- Consulting Expertise: Previous experience in a professional services or consulting role is essential, demonstrating a proven track record in delivering client-focused solutions.
- Revenue Cycle Knowledge: Expertise in hospital revenue cycle management, with a specific focus on charge capture processes, is required.
- Technical Proficiency & Certification: Strong technical knowledge in your area of expertise, along with relevant licensure or certifications (e.g., RN, BSN, CCS, CPC, COC, CRCR, CIRCC, RHIA) is expected.
- Leadership & Project Management: Demonstrated leadership skills with the ability to manage multiple projects, guide cross-functional teams, and interact with all levels of client and internal staff.
- Analytical & Financial Skills: Exceptional financial and analytical skills are required, with a strong aptitude for using data to drive decision-making and process improvement.
- Communication Skills: Outstanding written and verbal communication skills, with the ability to clearly present findings and recommendations to both technical and non-technical audiences.
- Business Development: Prior experience in sales or business development is a plus, showcasing the ability to foster client relationships and grow business opportunities.
- Travel Requirements: This position requires up to 20% travel to client sites as needed.