Staff Ux Designer

Description:

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek’s UX team is seeking a Staff UX Designer to transform live experiences. This role demands expertise in behavioral design, systems design, and storytelling—driving work from concept to polished delivery while thriving in ambiguity. The designer will shape strategy, provide end-to-end craft leadership, and partner across product, engineering, marketing, and success teams. By connecting dots across SeatGeek’s verticals, they will craft a cohesive vision and help evolve our platform into the best-in-class ticketing experience.

What You’ll Do
 

• Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
• Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
• Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
• Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
• Collaboratively improve our component systems to ensure consistent, high quality experiences
   

What You Have
 

• 8+ years of experience in research methods impacting both product direction and detailed experience design
• 4+ years of relevant domain experience within technology sectors such as ticketing or event management; Digital CRM or Ecomm (wholesale or supply-side) platforms; healthcare (hospital, clinic, or patient care team tools)
• Exceptional craft and detail, driving pixel-perfect execution
• Ability to troubleshoot and unblock live experience challenges
• Pioneer mindset – you thrive in ambiguity, deliver with focus and quality
• 4+ hours overlap with 9:30–5:30 ET workday
• Passion for live experiences