Store Manager

Description:

Claire’s, a leading global high street fashion retailer specializing in trendy jewelry, accessories, and cosmetics, is looking for a dedicated Store Manager to join their team in San Jose, CA. This is a fantastic opportunity to lead a dynamic store environment and contribute to the success of a brand beloved by children and young women worldwide.

The Store Manager is responsible for overseeing all aspects of the store’s operations, ensuring that sales targets are met, customers receive exceptional service, and the team is motivated and well-managed. This role combines commercial acumen with leadership skills and hands-on involvement in daily store functions.

Key Responsibilities:

• Sales and Profit: Drive sales to achieve store targets and maximize profitability.

• Customer Service: Deliver the highest standard of customer service to enhance the shopping experience.

• Store Operations: Ensure smooth day-to-day running of the store, including inventory management and merchandising.

• Commerciality: Maintain a visually appealing, well-merchandised, and commercially effective store layout.

• Team Leadership: Recruit, train, manage, and develop store team members, fostering a positive and productive work environment.

• Ear Piercing: Perform ear piercing services with full training provided to ensure safety and customer satisfaction.

About Claire’s:

• A global leader with over 3,000 stores worldwide.

• Specializes in fashionable jewelry, accessories, and cosmetics targeted at children and young women.

• Supports a diverse range of styles from feminine and pretty to unique and trend-driven.

• Promotes a fun and engaging workplace culture where employees are encouraged to wear Claire’s products.

• Committed to employee development with opportunities for career growth through training and support.

Qualifications - About You:

• High school diploma or equivalent required.

• 1 to 2 years of retail management experience.

• Excellent verbal and written communication skills.

• Strong organizational abilities.

• Basic computer proficiency.

• Solid understanding of mathematics and strong reading comprehension.

• Deep commitment to exceptional customer service.

• Ability to analyze sales reports and solve problems strategically.

• Physical ability to stand during shifts, maneuver merchandise (up to 25 lbs regularly, 75 lbs occasionally), bend, stoop, climb ladders, and use step stools.

• Ability to operate POS systems efficiently.

Additional Information:

Claire’s complies with all applicable company policies and federal, state, and local laws and regulations. Compensation will be at or above the legally mandated minimum wage and will be determined based on experience, education, skills, and geographic location.

Benefits for Full-time Employees:
Medical, dental, vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time*, and paid leave.

Benefits for Part-time Employees:
Voluntary welfare plans, 401(k) match, vacation time, sick time*, and paid leave where required by law.

*Sick Time specifics for Washington State employees apply as per local regulations.

Equal Opportunity and Accommodation:

Claire’s is an equal opportunity employer committed to diversity, equity, and inclusion. Applications are encouraged from underrepresented groups and those with disabilities. Reasonable accommodations during recruitment are available upon request.