Store Manager

Description:

The Guitar Center Company, a global leader in musical instruments and creative retail, is seeking an experienced and dynamic Store Manager to lead Store 468 in Beaumont, Texas. Guitar Center is built on a passion for music, creativity, and community. As a Store Manager, you will oversee all aspects of retail operations, inspiring your team to create an environment where customers can experience the joy of making music.

This leadership position offers an exciting opportunity to drive store performance, mentor a talented team, and deliver an exceptional customer experience, all while nurturing Guitar Center’s culture of inclusivity, integrity, and respect.

Key Responsibilities

• Oversee all day-to-day operations of the retail store to achieve revenue, profitability, and customer satisfaction goals.

• Lead, coach, and mentor store associates and department managers to reach their full potential.

• Recruit, interview, and hire qualified candidates to build a strong, diverse team that aligns with company values.

• Develop and execute strategies to drive sales growth and maintain positive Customer Satisfaction (CSAT) scores.

• Manage P&L accountability, ensuring store financial goals are met or exceeded.

• Create staff schedules that align with forecasted sales and maintain optimal coverage during peak hours.

• Maintain Guitar Center’s high standards of merchandising, cleanliness, and organization, creating an engaging and inspiring in-store experience.

• Foster a culture of inclusion, creativity, and respect, promoting teamwork and personal development.

• Implement effective performance management, providing consistent feedback and recognition.

• Ensure compliance with company policies, safety procedures, and asset protection protocols.

• Attend meetings and training sessions to stay informed on company updates and retail best practices.

• Perform additional duties as assigned by senior leadership.

Who You Are

Required Qualifications:

• Minimum 4 years of experience operating or managing within a retail or customer-facing environment.

• At least 2 years of experience leading teams in a supervisory or management role.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Strong organizational and multitasking skills with keen attention to detail.

• Exceptional leadership and communication skills, with the ability to motivate and inspire others.

• Willingness to work weekends, holidays, and evenings as required by retail operations.

• Physically capable of lifting up to 30 lbs.

• Willingness to travel domestically up to 5% for meetings and training sessions.

Preferred Qualifications:

• Bachelor’s Degree in Business, Management, Retail, or related field.

• Strong understanding of retail systems and processes.

Ideal Candidate Attributes

• Customer-focused: Demonstrates a genuine passion for delivering an exceptional shopping experience and connecting with customers through music.

• Business-minded: Understands key performance metrics, financial reports, and operational strategies that drive success.

• Leader by example: Cultivates a positive work culture where team members feel valued and inspired.

• Detail-oriented and organized: Able to balance multiple priorities efficiently in a fast-paced retail environment.

• Passionate about music and creativity: Embodies Guitar Center’s mission to enable and inspire musicians of all levels.

Why Join The Guitar Center Company

Guitar Center is not just a retailer—it’s a vibrant community built around creativity, collaboration, and passion for music. As Store Manager, you’ll have the opportunity to lead a talented team, develop lifelong musicians, and help shape the future of the brand. The company encourages innovation and provides ongoing professional growth opportunities.

Compensation and Benefits Include:

• Competitive base pay (commensurate with experience)

• Performance-based bonus program

• Comprehensive benefits package including health, dental, and vision insurance

• Paid time off and holiday pay

• Employee discounts on musical instruments and accessories

• Career advancement opportunities across the Guitar Center network

Diversity and Equal Opportunity Commitment

The Guitar Center Company is an Equal Opportunity Employer, dedicated to providing fair and equitable employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.

Applicants requiring reasonable accommodation during the hiring process may contact the company’s HR team at:

📞 1-818-735-8800 ext. 2862
📧 recruiting@guitarcenter.com