Description:
At J.Jill, we believe in the power of community and genuine connections. We are seeking a collaborative, customer-obsessed Store Manager who possesses a savvy, entrepreneurial spirit. You will drive a profitable business and bring a high level of energy to inspire the team through great communication and coaching, all while being a product expert. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community.
Responsibilities
- Act as a role model, develops and maintains strong customer relationships through genuine interactions. Participate in local outreach, events and networking opportunities to build brand presence.
- Hire, develop, and lead a diverse, high-performing team that embodies J.Jill’s values. Foster a collaborative and positive work environment through coaching, clear communication, and recognition all while empowering individuals to exceed individual and store goals.
- Drive store performance by analyzing sales trends, setting goals, and implementing strategies to meet or exceed targets while ensuring a seamless shopping experience.
- Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices.
- Ensure smooth daily operations, manage inventory, and uphold visual merchandising standards, including floor sets, that align with company guidelines.
- Take ownership of store performance, addressing challenges with a proactive and solution-oriented mindset.
- Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
Benefits, Tailored For You
- Competitive salary with retail incentive plan eligibility. Hiring immediately.
- Opportunities for career growth and professional development.
- Generous associate discount.
- 401(k) retirement plan with discretionary match and tuition reimbursement.
- Full-time associates are eligible for medical, dental, vision, paid time off, and more.
- Employee Assistance Program and additional group discounts.
Qualifications
- 4+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
- Proven ability to lead, inspire, and develop high-performing teams.
- Strong customer service skills and ability to build lasting relationships.
- Experience in analyzing business trends and executing action plans.
- Passion for fashion, styling, and merchandising.
- Excellent communication skills and ability to manage ambiguity with confidence.
- Available to work a flexible schedule, including weekends, evenings, and holidays.