Store Manager

Description:

At Lori’s Gifts, our mission is to bring comfort, joy, and inspiration to hospital guests and staff through compassionate service and meaningful products. As a Store Manager, you will lead with integrity, foster a culture of care, and ensure every guest experience reflects our values.

Key Responsibilities

 

• Lead and motivate a sales-driven team to achieve performance goals.
• Build positive relationships with hospital partners and respond to feedback with professionalism.
• Recruit, train, and develop team members to deliver exceptional service.
• Manage inventory, merchandising, and promotional activities to maximize sales.
• Ensure operational excellence through scheduling, compliance, and daily procedures.
• Address customer concerns with empathy and resolve issues promptly.
• Uphold safety, security, and company standards at all times.
  
   

Note: This summary is not exhaustive and may include other duties as required. Reasonable accommodations will be made in accordance with the ADA.

Qualifications

 

• Minimum 2 years of retail experience, including 1 year in a supervisory or management role.
• High school diploma or equivalent; college degree preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Regular and predictable attendance is an essential requirement.
• Capable of lifting up to 30 lbs and standing for extended periods.
• Experience in specialty or big-box retail is a plus.