Strategic Account Manager

Description:

Responsibilities:

• Initiates the sales process, providing preliminary and ongoing information to existing clients.
• Manages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services.
• Prioritizes work assignments and follow-up responses to client inquiries and proposals.
• Manages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the strategy to secure new business and communicates effectively with Operations for a seamless approach.
• Prepares cost proposals of services for clients, using applicable questionnaires and worksheets.
• Maintains accurate and complete client files, including the input of new/existing client information into the shared sales database.
• Identifies and communicates opportunities and competitive trends.
• Develops ongoing business relationships and networks with clients and industry related groups.
• Provides written and verbal reports including sales reports, expense reports, customer visit reports, and customer presentations in a timely matter as required.

Education and Experience:

• Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience.
• Prior experiences with sales CRM tracking software a plus.
• Proven ability to consistently exceed sales goals.
• Proven experience dealing with large organizations at senior level.

Skills:

• Create clear, effective and professional written communication and presentations.
• Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities.
• Ability to proactively resolve complex problems, and through effective internal collaboration build outstanding client relationships with customers at all levels in the organization.
• Organized and independent.
• Proven ability of confidentiality in previous positions.
• Strong initiative and ability to develop new customer contacts.
• Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests.
• Strong organization and time management skills.
• Creativity and project management skills to plan for projects, events and conferences.
• High level of initiative and motivation to meet or exceed targeted goals with minimal supervision.
• Computer proficiency in Word, Excel, PowerPoint and CRM database applications.
• Ability to prepare cost proposals promptly to meet customers’ needs.