Student Life Manager

Description:

Student Life Managers serve as vital members of the Pre-College Student Life leadership team within the Division of Pre-College and Undergraduate Programs. Student Life Managers are responsible for fostering the growth and development of seasonal staff members. This position will directly supervise a cohort of undergraduate and graduate seasonal staff, providing ongoing training, consultation, and mentorship as they develop student support, customer service, supervision, and project management skills. The Student Life Manager for Pre-College Student Life will also participate in the summer on-call rotation (night and weekend work is required).

Student Life Managers will be provided with a meal plan. Due to the on-call requirements, the staff in this position must be able to access the Brown University campus from their residence within 25 minutes. On-campus housing will be provided, as needed.

Student Life Managers will also receive an auxiliary assignment supporting either Residence Education, Student Learning and Development, or Housing Operations. These assignments will be made based on interest, previous work experience and program needs.

PRIMARY RESPONSIBILITIES: 

Promote Pre-College student development, engagement, holistic growth and well-being:

Facilitate a vibrant student life experience for Pre-College participants that is developmental, memorable and fun. 
Build and maintain a welcoming, safe, and inclusive student community while addressing student needs.
Learn about the Pre-College programs in order to better support student success in and out of the classroom. 
Demonstrate acceptable standards of conduct within the residence hall and larger campus communities.
Enforce Pre-College policies and procedures for Pre-College students, including addressing participant behavior directly with participants and ensuring appropriate documentation, communication and accountability.
Intervene with unsafe, inappropriate and concerning behavior and ensure proper follow-up and documentation.
Assist seasonal staff with individual and group concerns regarding conflict resolution and mediation.
Serve as a primary administrator for non-academic student conduct cases, as needed.
Serve as a case manager for student wellness concerns, as needed.
Work in conjunction with the Pre-College Student Life professional staff colleagues to make determinations regarding whether or not a participant needs to leave the program for their own well-being, and communicate with appropriate family and other support systems in that decision-making process. 

Support seasonal staff development and retention:

Supervise a cohort of graduate staff as paraprofessionals in critical residential roles, ensuring that a comprehensive and consistent program of support and accountability for staff is maintained.
Build and maintain supportive professional relationships with and within your cohort.
Facilitate weekly staff meetings to provide updates on behalf of the Pre-College Student Life professional team, review community trends and issues, and address questions and concerns for staff members.
Meet individually with assigned staff to provide guidance and support regarding staff and student needs and to provide holistic mentorship, contributing to staff’s professional development and skill development.
Provide guidance and support to assigned staff in their work with seasonal staff and students to ensure that student engagement is developmentally appropriate, student-centered and supports inclusive communities. 
Assist assigned staff in managing budgets for their areas, including, monitoring and approving seasonal staff expenditures, processing financial transactions for assigned buildings, and ensuring alignment of spending with Divisional and University purchasing policies. 
Oversee staff appreciation efforts, including managing related budgets.
Delegate tasks and share pertinent information with appropriate staff.
Provide ongoing verbal and written feedback to assigned staff regarding their overall job performance and professional development, including student support competencies, customer service abilities, supervisory skills, project management skills, and contributions to the larger staff team.
Enforce Pre-College Program policies and procedures for seasonal staff.
Intervening with and reporting unsafe, inappropriate, and/or concerning behavior by seasonal staff to appropriate professional staff members.
Create and manage an on-call duty schedule for seasonal and graduate staff.
Oversee time tracking efforts to ensure seasonal staff are appropriately compensated for their labor.
Support seasonal and graduate staff training by:
Attending all sessions and ensuring attendance of assigned staff. 
Holding seasonal staff accountable for actively engaging in sessions and completing all relevant quizzes and other assessment tools.
Participating in the planning and implementation of training sessions along with professional staff. 
Supporting professional staff with communication to seasonal staff, logistical needs, and other needs as they arise.
Facilitating pre-planned on-going training sessions for seasonal staff during staff meetings throughout the duration of employment.
Developing supplemental training resources for staff to refer to throughout the summer.