Description:
Harbinger Motors is seeking a highly motivated and experienced Systems Administrator to join our team. This role is crucial for ensuring the stability, integrity, and efficient operation of the in-house IT infrastructure that supports our engineering, manufacturing, and corporate operations. The ideal candidate has a strong background in managing complex hybrid IT environments and is passionate about supporting a mission-driven company that's electrifying the future of transport.
What You'll Do
Infrastructure Management
- Own and administer Google Workspace, ensuring reliable identity, email, and collaboration services.
- Manage JumpCloud for directory services, device management, SSO, and fleet-wide configuration.
- Maintain Atlassian tools (Jira, Confluence) including permissions, workflows, and integrations.
- Oversee Slack workspace configuration, app governance, and lifecycle management.
- Manage company hardware: macOS, Windows, Ubuntu, and mobile fleets.
- Support and maintain Neat devices and Zoom Rooms, keeping meetings running smoothly and preventing A/V meltdowns.
- Ensure scalable, well-documented infrastructure across SaaS, endpoints, and collaboration tools.
Security & Compliance
- Implement and maintain endpoint protection, patch management, and vulnerability scanning across macOS, Windows, Ubuntu, and mobile fleets.
- Centralize and standardize identity across the company by consolidating login methods into JumpCloud as the primary IdP, including full rollout of IAM, SSO, and SCIM provisioning.
- Design, enforce, and maintain security policies on devices, SaaS platforms, and internal systems to ensure compliance and reduce organizational risk.
- Manage user lifecycle processes with tightly controlled access, least-privilege principles, and automated provisioning/deprovisioning wherever possible.
- Partner with security teams to identify, prioritize, and remediate vulnerabilities
- Maintain logs, configurations, and documentation in a clean, audit-ready state
Support & Operations
- Serve as an escalation point for T2/T3 issues
- Troubleshoot hardware, software, identity, and network issues with clarity and speed.
- Maintain and publish SOPs, runbooks, and documentation that people can actually follow.
- Support office and remote collaboration tools, including Zoom Rooms and Neat equipment.
- Communicate clearly and effectively with end users
Projects & Improvement
- Lead migrations, upgrades, and cross-platform integrations.
- Identify opportunities to improve workflows, automate repetitive tasks, and reduce operational drag.
- Standardize processes and develop sustainable long-term solutions instead of quick duct-tape fixes.
- Evaluate new tools and technologies that improve reliability, security, and employee experience.
What You'll Need
- 4+ years of experience as a Systems Administrator
- Hands-on experience administering Google Workspace, JumpCloud, Atlassian, and Slack.
- Deep technical knowledge of macOS, Windows, and Ubuntu environments.
- Experience with endpoint security, EDR, MDM, patching tools, and vulnerability scanners.
- Proven ability to manage access controls, identities, and device compliance.
- Experience supporting Zoom Rooms or similar A/V setups.
- Ability to write clean, complete documentation.
- Strong troubleshooting skills and the ability to explain tech to non-tech people without pain.