Description:
As a Systems Engineer in the Windows and RHEL Services Squad, you will:
- You will work with the Product Owner and Squad members to design, develop, test, configure, build and maintain Windows and Linux platforms in line with agreed requirements
- You will work with your team to implement and operate your solutions
- You will deploy infrastructure and software according to our change management processes
- You will provide L2 operational support for Windows/Linux platforms and infrastructure components
- You will collaborate with our internal and external customers following DevOps/Agile principles and best practices
- You will follow-up and document our services (systems/applications/procedures) as they evolve
- You will interact and collaborate with other internal teams to ensure excellent customer satisfaction
- You will develop and maintain technical documentation and prepare and give presentations to customers on systems
- You will handle issues always focusing on continuous improvement: you will automate, educate and share knowledge transparently
Technical Skills
- Windows & Linux Expertise:
- Strong Windows Server and Active Directory administration
- Strong Red Hat Enterprise Linux administration and OS deployment
- Troubleshooting complex OS and performance issues
- Storage & Infrastructure:
- Understanding of enterprise storage protocols (NFS, SMB, iSCSI)
- Filesystem management and tuning (NTFS, XFS, ext4)
- Experience with backup, monitoring, and hardware lifecycle processes
- Virtualization:
- Experience with VMware vSphere and/or Microsoft Hyper-V
- Networking:
- Solid understanding of TCP/IP, routing, DNS, and load balancing
- Other:
- Understanding of ITIL and operational change management principles
- Nice to Have:
- Automation & Scripting:
- Skills in Ansible and Python
- Knowledge of PowerShell is an asset
- Familiarity with YAML/JSON and Git version control
Professional Skills
- High adaptability and comfort working in a changing environment
- Strong ownership and accountability for delivering outcomes
- Clear and effective communication skills
- Ability to work in an Agile, collaborative squad model
- Occasional weekend work may be required
- Participation in an on-call rotation if needed
- Must be eligible to work in the US without sponsorship