Description:
ZylaByte is seeking a Technical Consultant to become a part of our fast-growing professional services business. Primary responsibilities for this position are the delivery of current services for our clients as well as enhancing and growing service delivery capabilities within our company. Our intent is to usher in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW.
Who are we looking for?
- Able to support the delivery of consulting services to install, configure, and integrate software products from ServiceNow for our clients.
- Develop custom software solutions as required through scripting and software development.
- Prepare technical documentation as specified in customer contracts and as internally required.
- Support the development and growth of the services delivered by ZylaByte.
- Student or graduate software engineer, computer science.
- Scripting experience, JavaScript would be an advantage.
- Strong communication skills – communicate clearly and concisely.
- Deliver projects on customer premise or remotely as required. Most engagements are remote.
- Knowledge in IT Operations Management, Service Management, and ITIL foundation is critical.
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.
- Excellent verbal and written communication skills required.
- Positive and proactive approach at every level.
Additional Information
- Role: Technical Consultant
- Location: Central time based
- Job Status: Contract
- Start Date: ASAP
- Mode of interview: Zoom/Teams