Description:
UCF's Student Accessibility Services (SAS) is seeking a Testing Assistant to be responsible for working with a team that supports an accommodated test proctoring system that manages approximately 10,000 exams per academic year. The Testing Assistant will contribute to all areas of processes used to manage the scheduling logistics with students and faculty. The position involves a high level of detail management, individual work, and the ability to collaborate effectively with a team tasked with collectively facilitating accommodated exams in a timely manner.
Classification Title: Program Support Specialist
Responsibilities
- Multitask across a variety of responsibilities warranting extreme attention to detail, including but not limited to processing test requests within the SAS database and careful preparation and coordination during final exams.
- Manage a high volume of detailed testing information as communicated by professors, and other specific data that must be effectively stored and communicated to the testing team.
- Communicate effectively with students, faculty, and staff regarding exam details, test scheduling preferences, and concerns that may arise before, during, or after testing; requires effective verbal and written communication abilities.
- Communicate effectively and continuously with the SAS team regarding all of the testing logistics.
- Support SAS front desk work, including but not limited to answering phones and greeting walk-in guests, and supporting SAS in other operational areas as needed.
Preferred Qualifications
- Experience managing and maintaining information in databases or data management systems.
- Strong attention to detail with a demonstrated ability to ensure accuracy in record-keeping and data entry.
- Strong written and verbal communication skills.
- Possession of a valid Class E driver's license is preferred but not required. This position may occasionally involve driving to various locations on and off campus to conduct University business.