The Epic Junior Analyst

Description:

Job Summary: The Epic Junior Analyst is responsible for providing support in the implementation, optimization, and day-to-day operation of Epic's EHR Solution. This role involves assisting in system configuration, troubleshooting issues, and working closely with healthcare providers to ensure the effective use of the Epic platform.

Module Expertise: Demonstrate in-depth expertise in Epic's clinical modules- Ambulatory, ClinDoc, ASAP, Orders, MyChart, Optime-Anesthesia. More than 1 certifications or experience in multiple modules are preferred. Add on certifications in any of the following modules- EClink, Bugsy, HealthyPlanet, Stork, Care EveryWhere, Haiku, Canto

Roles and Responsibilities:

System Configuration: Assist in configuring and customizing the Epic EHR solution to align with the organization's specific needs and clinical workflows. Proficiency in Configuration tools within Epic.

Monitor and resolve issues through incident management and service requests in ticketing systems.

User Support: Provide frontline support to clinical staff and end-users of the Epic system, addressing inquiries, issues, and user training needs.

Quality Assurance: Assist in maintaining data integrity within the Epic system by ensuring that appointment data is accurately captured and follows best practices. Implement quality control measures to verify the accuracy of data.

Workflow Analysis: Collaborate with healthcare providers to analyze Epic workflows and identify areas for improvement. Work towards streamlining and optimizing Epic processes.

Documentation: Maintain documentation of system configurations, changes, and issue resolutions. The Epic system and analyze data to assess its performance and identify opportunities for improvement.

Compliance and Regulatory Oversight: Ensure that Epic system usage complies with healthcare regulations and

Participate in upgrades, regression testing, and monthly releases.

Qualifications:

Active Epic certification in at least one module is mandatory

Technical bachelor’s degree or a degree in healthcare informatics, healthcare administration, or a related field.