Description:
The HSP should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, strategic business development, account management skills and in-depth customer engagement expertise in both virtual and in-person settings; utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills; be adept in the operation of digital and virtual tools/multi-platforms skills. Effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.
Role Responsibilities
- Drive sales in assigned territory to maximize approved business objectives
- Engages with customers both face to face and virtually
- Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
- Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
- Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
- Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable
- Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.)
- Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives
- Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners)
Basic Qualifications
- Bachelor’s Degree
- Minimum 2 years of experience in one or more of the following OR an associate’s degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience:
- Professional Sales or Promotional Activity
- Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management
- Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)
- Educator (e.g., Teacher, Principal)
- Full time Military experience
- Must live within 25 miles of the border of the territory
- Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.