Virtual Business Sales

Description:

The Manager of Inside Sales in the T-Mobile for Business Channel will lead a team of up to 6 Inside Sales Coaches to drive sales attribution and overall channel performance. This leader will be accountable for realizing the full potential of Inside Sales operational efficiencies, productivity, and the T-Mobile Brand Experience. The Manger Inside Sales will lead a collaborative effort to ensure the assigned team is executing on Inside Sales KPI's and Program Benchmarks as this position is a key contributor to TFB's sales results. Has responsibility for hiring, termination, performance management and career development.

Job Responsibilities:

• Is responsible to drive sales activities, manages frequent and timely business reviews, implements course corrections to achieve established goals, and focuses on continuous optimization of the business.

• Analyze sales activity data to understand trends, forecast and make programmatic changes. Manages team of Coaches responsible for leading Inside Sales Representatives customer contact and sales activity.

• Fosters professional development of others through coaching and feedback on results. Identifies and provides feedback surrounding performance issues.

• Executes the Inside Sales strategy and ensures consistency across all sales teams.

• Partners with Marketing, Sales Operations, Learning & Development, and other Internal Teams

• Provides vision and strategic direction for the channel and ensures that Inside Sales Representatives are informed and embody the T-Mobile brand in all customer interactions. Identifies strategic opportunities and develops clear and compelling case for action.

Education:

• Bachelor's Degree General (Required)

Work Experience:

• 4-7 years Experience in outside or inside sales, sales management (Required)

• 2-4 years Call Center Experience (Preferred)