Visitor Services Associate

 

Description:

QUALIFICATIONS:

  • A GED, bachelor’s degree or demonstrated professional experience.
  • Organization, time management, problem solving, and decision-making skills.
  • Experience working with school groups and school-aged children required.
  • Ability to maintain a flexible schedule to assist with the logistics of programs, rentals and events as needed.
  • Must have excellent written, verbal, and interpersonal communications skills including experience working with individuals from diverse cultural and economic backgrounds.
  • Must be able to arrange various spaces for event planning, basic housekeeping skills and ability to lift 50lbs.
  • Front-line customer service experience preferred, including working with a POS system and engaging face-to-face with the public.

 

EXPECTATIONS OF ALL EMPLOYEES:

  • A highly welcoming attitude and willingness to serve members of our community and make a positive first impression to those outside of it. This includes sincere openness and appreciation for the wide range of cultural backgrounds, spiritual beliefs, life experiences, and differences of all kinds as can be seen in a metropolitan region such as the greater Philadelphia area.
    • PYM has three tiers of expectation for racial equity skills and competencies:
      • Entry-level staff (Intern, Assistant, Associate) Candidates are interested in Racial Equity. Candidates are also interested in expanding their analysis and knowledge about the role that racial inequity plays in our society and are committed to building and/or deepening your commitment to racial justice work. Commitment to PYM’s vision to become a multiracial organization with a multiracial community of staff and supporters.
      • Mid-level staff (Coordinator) Candidates understand Racial Equity. Candidates have a demonstrated understanding of the role that racial inequity plays in our society and in movement-building and have demonstrated an ability to effectively manage across difference. Commitment to PYM’s vision to become a multiracial organization with a multiracial community of staff, and supporters.
      • Senior-level staff (Managers with 5 or more years experience with PYM or similar organization) Candidates work for Racial Equity. They consistently integrate their deep understanding of key racial equity concepts into work projects and interactions by addressing structural implications and disproportionate impacts of policies, campaign objectives, organizing objectives, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
  • Familiarity with Quaker faith and practices, and/or a willingness to gain, deepen, and nurture such knowledge.
  • Appreciation of the role of Quaker practices in the performance of PYM duties, this includes supportive participation in annual and semi-annual multi-day “business Sessions.” Please see our website as part of familiarizing yourself with us.

Organization Philadelphia Yearly Meeting
Industry Other Jobs Jobs
Occupational Category Visitor Services Associate
Job Location Philadelphia,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-01-18 1:09 pm
Expires on 2024-06-01