Description:
- Directs work to be accomplished by staff.
- Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
- Conducts annual performance reviews of staff.
- Participates in staffing decisions.
- Ensures staff receives proper training to fulfill requirements of their positions.
- Addresses potential disciplinary and/or performance issues timely and takes appropriate corrective action(s) as necessary.
- Supports CNIC's EEO policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.
- Directly supervises and leads staff assigned to WFL program positions to include WFL non-clinical case managers, WFL Consultants, and Education Services Facilitators.
- Applies concepts, principles, and theories relating to WFL services delivery systems to analyze and interpret complete social and behavioral data concerning clients; and to assess factors of personality structure and dynamics as they affect findings of aptitudes and interests.
- Represents the Center at professional conferences and committee meetings in and outside of the region. Supports Emergency Family Assistance (EFA) exercises and real life operations.
- Networks and coordinates with Navy and civilian human service agencies to stay aware of available services, ensures required services are provided when referrals are made, and provides information and assistance to such agencies when requested.
- Assesses needs and provides WFL and education services to leadership, organizations, and populations serviced by the FFSC.
- Develops and uses self-assessment, community-assessment, and various measurement tools to identify trends, organizational needs, and Navy demographics profiles relevant to WFL educational services.
- Evaluates and interprets data to identify and clarify issues and concerns; recommends appropriate course of action to positively affect Navy family WFL relationships, mission readiness, recruitment and retention.
- Develops and implements procedures to monitor, analyze and document service effectiveness.
- Serves as primary train-the-trainer, ensuring all staff maintains high program presentation skill levels, by monitoring program delivery and creating skill-building programs.
- Develops, manages, continuously monitors, and updates standardized local Educational Services (ES) curriculums.
- Serves as a Technical Assistant (TA) for all Contractor WFL services. Completes all required TA training. Reviews/signs Contractor work schedules, leave, travel, and training requests as delegated by supervisor.
- Serves as a Trusted Agent for the Contract systems. Monitors Contractor performance requirements; informs supervisor of contractor performance issues.
- Reviews WFL group programs and services to ensure completion IAW Performance Work Statement and shows an accurate accounting for services in the automated system in use by the FFSP.
- Institutes organizational procedures that promote communication and harmonious working relationships among the team to develop individual strengths and provide for effective accomplishment of Center's mission.
- Represents the team to provide FFSC Leadership policy interpretation and implementation for all education services, ensuring local instructions, standard operating procedures, and guidance reflect current directives, instructions, and laws.
- Maintains necessary program and administrative materials and files; makes available Family Readiness policies, procedures, directives, and instructions to the team.
Identifies and advocates for resources as well as for information and decisions on major work issues.
- Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
- Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
- May be required to pass pre-employment examinations.
- Must provide proof of U.S. Citizenship or U.S. National.
- A valid State driver's license is required to operate motor vehicles.
- Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.