Description:
The Workplace Experience (WE) Team at Unity is dedicated to making our working environment an amazing and innovative place to work that fosters creativity and community.
It’s well known that people are more effective at what they do, the happier they are. This is where the Workplace Experience team comes in; from social events to office perks, we collaborate, think creatively and implement strategies to add to our thriving Unity culture.
In this role, reporting into the Workplace Manager AMER, you will be the face of the Mountain View office for all employees, visitors and candidates. You will have a huge impact on creating and maintaining the Unity culture as we grow.
What you'll be doing
- Front Desk Leadership & Office Support:
- Serve as the welcoming first point of contact for all guests, clients, vendors, and employees.
- Provide daily workplace support (in-person and virtual) and keep office information updated online.
- Cross-Department Collaboration:
- Partner with HR on employee onboarding and with leadership teams to align office needs with business priorities.
- Work closely with Security to enforce protocols for all building occupants and visitors.
- Vendor Relations & Facility Management:
- Develop and maintain relationships with vendors (janitorial, catering, etc.), coordinate service reviews, and participate in sourcing activities to optimize service and cost.
- Oversee office repairs, maintenance, and work with landlords for shared facility issues.
- Operations, Budget, & Supplies Oversight:
- Manage office budgets, process purchase orders, and ensure timely invoice payments.
- Maintain sufficient office and pantry supplies through inventory tracking, and handle all mail/package logistics.
- Event Planning, Safety, & Emergency Response:
- Organize onsite events, manage office moves, and oversee desk/parking bookings.
- Ensure the office meets health and safety requirements through regular inspections and compliance partnerships.
- Act as after-hours emergency contact and collaborate on facility projects.
What we're looking for
- Excellent organizational skills
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities, displaying accuracy, flexibility, and reliability on all tasks assigned
- Good interpersonal skills; someone who is proactive, a team player with the proven ability to multitask and prioritize
- Flexibility in assisting with special projects in various areas as they are assigned.
- Being tech-savvy is a plus.
You might also have
- Experience in the hospitality and customer service industry is a plus
- Hands-on experience with Mac and Windows, including experience in MS Office (Excel, Word, PowerPoint, Outlook) and proficient with Gmail and Google Calendar
- Comfortable coordinating facility-related work with external vendors (i.e. annual fire alarm verification, HVAC preventative maintenance, etc.)
- First Aid/AED/CPR trained