Workplace Experience Receptionist

Description:

CBRE, the world’s largest commercial real estate services and investment firm, is seeking a Workplace Experience Receptionist to deliver exceptional customer service and front desk operations at their Gilbert, Arizona office. This role is part of the Workplace Experience function, which focuses on creating an engaging, seamless, and welcoming environment for clients, visitors, and staff.

Key Responsibilities:

• Greet clients, applicants, and visitors; issue visitor passes and parking validations while adhering to security protocols.

• Receive and direct incoming calls to appropriate personnel or voicemail.

• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and technological support.

• Manage mail, packages, freight, and messenger services.

• Perform clerical duties such as distributing faxes, ordering office supplies, and arranging hospitality services (transportation, reservations, tickets, etc.).

• Request building and housekeeping services as required.

• Follow established procedures for problem-solving and ensure accurate record-keeping.

Requirements:

• High School Diploma or GED.

• Up to 2 years of relevant administrative or reception experience.

• Strong communication and interpersonal skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Organizational skills with an attention to detail and an inquisitive mindset.

• Basic math skills (percentages, discounts, markups).

Additional Details:

• This position operates under close supervision with defined procedures and processes.

• Impact is achieved through providing consistent, high-quality customer service in a corporate office environment.

Equal Employment Opportunity:

CBRE is committed to fostering a diverse and inclusive workplace, providing equal opportunity regardless of race, color, religion, gender identity, sexual orientation, disability, or any other protected status.