Account Executive

 

Description:

Job Responsibilities:

  • New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate.
  • Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results.
  • Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information. Accuracy and efficiency in data entry required.
  • Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile’s productivity and quality standards.
  • Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
  • Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
  • Disburses adjustments and credits as appropriate within established limits and criteria.
  • Also responsible for other Duties/Projects as assigned by business management as needed.
  • Education:
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • Work Experience:
  • 2-4 years Selling to Government (State and Local) accounts. (Required)
  • Less than 2 years Extensive customer service experience. (Preferred)
  • Less than 2 years Business markets sales experience. (Preferred)
  • Less than 2 years Wireless industry sales experience. (Preferred)
  • Less than 2 years Telesales or technical sales experience. (Preferred)

Organization T-Mobile
Industry Accounting / Finance / Audit Jobs
Occupational Category Account Executive
Job Location New York,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Salary 68280 - 92400 | $  / Yearly
Experience 2 Years
Posted at 2023-09-25 3:24 pm
Expires on 2024-06-29