Description:
Account Manager
Job Description
ROLE OVERVIEW: Outside Sales for Small Plastics Manufacturing. Responsible for selling products and services to existing customers and prospective clients. Maintains existing business and assists sales and/or marketing management to achieve new sales. Responsible for the creation and solicitation of price quotes. Executes re-pricing actions for underperforming accounts when necessary. Travel required (up to 50%).
Major Responsibilities
- Communicates with existing customers and manages accounts to ensure customer satisfaction. Maintains existing business by developing and presenting value propositions to existing customers.
- Partners with colleagues in functional areas including, but not limited to: Production, Customer Service, Accounts Receivable, and Logistics in order to provide the best customer service possible.
- Interacts with and assists sales managers and/or directors to achieve sales goals.
- Creates detailed price quotes.
- Creates and delivers presentations to internal and external customers, along with samples and prototypes.
- Completes and updates sales-related paperwork and reporting systems.
- Maintains relationships with plants that service customers in the assigned territory, product area, or accounts.
- May solicit requests for quotes.
- May execute re-pricing action for underperforming accounts when necessary.
- May interface with plants to determine lost and new customer opportunities (e.g., customer segment, value propositions).
- Performs other duties as assigned.
Education And Experience
- Typically possesses a Bachelor's degree and 4-8 years of experience.
Knowledge And Skills
- Possesses solid sales experience; industrial sales experience a plus.
- Demonstrates excellent written and oral communication skills.
- Demonstrates excellent interpersonal skills.
- Possesses excellent time management and planning skills.
- Possesses analytical and problem-solving skills.
- Ability to perform cold customer calls and follow up on leads.
- Demonstrated negotiation skills.
- Up to 50% Travel is required. Company car plan included