Description:
We are seeking an AI Solutions Analyst to help drive the next generation of AI-powered business transformation. In this role, you will partner with cross-functional teams to identify opportunities, define requirements, and deliver innovative technology solutions with a focus on generative AI and process automation.
You will play a key role in bridging business needs with modern AI capabilities, leveraging tools such as Microsoft Copilot and large language models to streamline workflows, improve decision-making, and deliver measurable value. This position is ideal for someone who combines analytical thinking with a passion for emerging technologies and continuous improvement.
You will have the opportunity to Make Great Things Happen!
Partner with Business
- Collaborate with stakeholders across supply chain, finance, marketing, and operations to identify automation and AI opportunities.
- Facilitate workshops to uncover pain points, define use cases, and align on solution direction.
- Translate business needs into clear requirements, user stories, and acceptance criteria.
Design Smart, Scalable Solutions
- Design AI-driven and automation-enabled solutions, including workflows, integrations, and system interactions.
- Partner with IT and development teams to deliver scalable, secure, and enterprise-aligned solutions.
Work Hands-On with AI
- Develop and refine prompts and workflows for AI tools such as Microsoft Copilot, AWS Bedrock, and Databricks.
- Monitor AI outputs for quality, bias, and accuracy, and help implement guardrails and best practices.
- Stay current with emerging AI and automation trends to continuously improve solutions.
Drive Process Improvement and Adoption
- Analyze current processes, design future-state workflows, and identify efficiency gains.
- Support change management efforts, including training, communications, and adoption tracking.
- Create documentation such as standard operating procedures, runbooks, and knowledge base content.
Ensure Quality and Measure Impact
- Support User Acceptance Testing ensuring solutions meet business expectations.
- Build dashboards and reports to track performance, usage, and business impact.
- Measure return on investment and continuously optimize deployed solutions.
Lead Everyday AI Enablement
- Serve as a subject matter expert for enterprise AI productivity tools such as Microsoft 365 Copilot.
- Deliver training sessions and workshops for both technical and non-technical audiences.
- Develop practical resources such as prompt libraries and workflow guides to drive adoption.
You will love it here if…
- You put safety first, always
- You listen, learn, and evolve
- You are passionate about collaboration, teamwork, and achieving shared goals
- You treat all people with respect, operating ethically, and embrace inclusivity
- You are committed to improving our impact on local communities
Qualifications
We need you to have:
- Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field.
- 1 to 5 years of experience in business analysis, solution design, or a related IT role.
- Hands-on experience with generative AI tools and prompt engineering such as AWS Bedrock, Microsoft Copilot, or Databricks
- Experience translating business requirements into technical solutions.
- Familiarity with process mapping and continuous improvement methodologies.
- Experience with analytics tools such as Power BI or Excel.
- Strong communication and facilitation skills, with the ability to engage both technical and non-technical audiences.