Application Analyst

Description:

Franklin Fitch is seeking an Application Administrator specializing in the iManage Document Management System (DMS) for a leading legal firm. The successful candidate will be recognized as a Subject Matter Expert (SME) for the growing user base, acting as the Product Owner and Systems Analyst for the iManage suite. Responsibilities include providing escalated support, handling back-end configurations, and ensuring smooth system administration.

The company supports clear career progression paths and actively promotes and rewards internal staff, including certification reimbursement and annual raises.

Key Responsibilities:

• Act as Product Owner and Systems Analyst for the iManage suite.

• Administer escalated support issues and troubleshoot user problems.

• Perform back-end configuration and administration of the iManage system.

• Ensure adherence to security policies and manage security-related configurations.

• Support a growing end-user base with expert knowledge of the iManage platform.

Required Skills & Qualifications:

• Proficiency with the iManage suite.

• Experience with Security Policy Manager or similar security tools.

• Legal industry experience is highly preferred.

• Strong Microsoft Office skills (1 of 8 required skills matched).

Benefits:

• Annual bonus.

• Annual salary raises.

• Certification reimbursement.