Auto Property Damage Adjuster

Description:

 Join us as an Auto Property Damage Adjuster (Fast Track Representative) to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims Stewardship

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

How You Will Create An Impact

The role of an AIG Fast Track adjuster is to investigate, evaluate and resolve first and third party auto liability claims, minor injury claims and low complexity general liability losses. This requires accurate and thorough documentation, as well as completion of resolution action plans based upon the applicable law, coverage and supporting evidence. Provides exceptional customer service and on going communication to the appropriate stake holders through the life of the claim. Performance Objectives:

 

• Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance to regulatory and company standards.
• Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
• Comply with all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
• Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
• Communicates effectively with internal and external customers on claims and account issues.
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
• Property and Casualty licenses required. Must be obtained within 6 months of hire.
   

What You'll Need To Succeed

 

• Bachelors’ degree or equivalent work experience.
• 2 years previous claim handling experience preferred.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Analytical with good decision making skills.
• Strong organizational skills and detail oriented.
• Ability to work independently, handle multiple tasks simultaneously and exercise good judgment.