Description:
As a detail-oriented and results-driven Benefits Manager, you will be responsible for managing the day-to-day operations of U.S. health and welfare benefit programs in a fast-paced, associate-focused environment. This individual contributor role involves overseeing vendor relationships, ensuring regulatory compliance, resolving complex benefit issues, and leading the development and execution of communications plans. You will also manage key processes and projects and contribute to strategic initiatives that support the organization’s broader benefits and wellness strategy. In this role, you will effectively communicate and engage associates, vendors and internal stakeholders.
What You Will Do
- Manage and oversee health, wellness, and voluntary benefit programs.
- Serve as the primary liaison with plan vendors and service providers to ensure smooth operations.
- Analyze program utilization, ROI, and competitiveness; recommend improvements and cost-saving strategies.
- Ensure compliance with federal and state regulations, including timely filings and documentation.
- Recommend and implement process enhancements to improve efficiency and compliance.
- Resolve complex benefit issues and support non-routine scenarios with thoughtful solutions.
- Maintain and update benefits documentation including manuals and summary plan descriptions.
- Lead benefits-related projects and communication campaigns/events to promote employee understanding and engagement.
What You Will Need To Have
- 5+ years of progressive experience in U.S. health and welfare benefits administration, including strong knowledge of applicable laws and regulations (e.g., ERISA, ACA, HIPAA)
- Experience managing benefit programs, coordinating with vendors, and ensuring compliance in a corporate environment
- Experience in managing complex processes and projects
- Experience in analyzing benefits data, generating reports, and using insights to support program improvements
- Advanced proficiency with Microsoft Office tools, especially Excel, Word, and PowerPoint
- 6+ years of an equivalent combination of educational, work and/or military experience