Biomedical Field Service Engineer

Description:

Advanced Sterilization Products (ASP), a global leader in sterilization and infection prevention technology, is seeking a Field Service Technician (Biomedical Field Service Engineer) to join its operations in Columbus, Ohio. In this role, you will be responsible for ensuring that critical sterilization systems in hospitals and surgical centers operate at peak performance—directly impacting patient safety and clinical outcomes.

This position requires a technically skilled, customer-focused professional who can work independently to install, service, and maintain advanced medical sterilization equipment. You will also serve as the key technical liaison for hospital staff, ensuring reliability, compliance, and customer satisfaction across your assigned territory.

Key Responsibilities:

• Install, validate, and maintain ASP sterilization systems across hospitals and clinical facilities.

• Perform preventive maintenance, calibration, and emergency repairs to optimize equipment performance.

• Troubleshoot technical and mechanical issues, providing expert guidance to biomedical and clinical staff.

• Manage customer relationships within assigned territory, maintaining high service standards and trust.

• Plan and execute service schedules, manage parts inventory, and ensure accurate service documentation.

• Participate in a rotating on-call schedule, including some weekends or overnight stays as required.

• Collaborate with sales and clinical teams to develop customer-focused technical solutions.

• Ensure all service activities meet regulatory, safety, and reporting standards.

• Operate company vehicle safely for local and regional travel within the territory (lifting up to 80 lbs).

Required Qualifications:

• High school diploma or equivalent required.

• Technical or mechanical background with hands-on field service or repair experience.

• Strong problem-solving skills with the ability to work independently in fast-paced healthcare environments.

• Excellent customer service and communication skills.

• Proficiency with Microsoft Word and Excel.

• Willingness to travel locally and regionally with occasional overnight assignments.

Preferred Qualifications:

• Associate degree in Biomedical Engineering, Electronics, or related field.

• 4+ years of experience in the medical device industry or biomedical field service.

• MCP or Microsoft A+ certification (or equivalent).

• Experience in a regulated field service environment, ideally within healthcare or life sciences.

Compensation and Benefits:

• Monthly Salary: USD 3958 – 7341 (plus performance-based bonus).

• Comprehensive benefits package including medical, dental, and vision coverage.

• Competitive compensation with bonus eligibility.

• Company vehicle and support for field travel.

• Extensive training and ASP certification programs for continuous professional growth.

• Opportunity to make a meaningful impact on patient safety and hospital infection control.

About Advanced Sterilization Products (ASP):

ASP is a global leader in infection prevention and sterilization technology, pioneering low-temperature hydrogen peroxide sterilization solutions. Its mission is to protect patients during their most critical moments, supporting healthcare institutions worldwide in reducing hospital-acquired infections.

ASP’s flagship products include:

• STERRAD® systems for instrument sterilization.

• EVOTECH® and ENDOCLENS® systems for endoscope reprocessing and cleaning.

As part of Fortive Corporation, ASP benefits from a culture of continuous innovation, integrity, and customer commitment—offering employees a collaborative environment driven by excellence and purpose.

Equal Opportunity Statement:

ASP and Fortive Corporation are proud Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

If you require reasonable accommodation due to a disability during the application process, please contact applyassistance@fortive.com.