Description:
Almac Group is currently seeking a Business Analyst for our Durham, NC location. The Business Analyst – Digital Transformation is responsible for driving the discovery, design, and delivery of digital solutions that align with Almac’s strategic goals. This role bridges business needs and technical execution by leading requirements analysis, facilitating stakeholder engagement, supporting testing and business readiness, and ensuring continuous improvement of digital products and services. Additionally, the Business Analyst will provide ongoing support where necessary to ensure the successful adoption and utilization of digital solutions.
Responsibilities include but are not limited to:
- DISCOVERY & BUSINESS CASE DEVELOPMENT
- Lead business engagement sessions to gather and prioritize ideas.
- Perform discovery using techniques such as journey mapping and process mapping
- Develop business cases to support investment decisions and prioritization
- REQUIREMENTS & DESIGN
- Elicit, analyze, and document business user requirements alongside system design requirements.
- Ensure requirements are complete, feasible, and aligned with strategic goals.
- Collaborate with cross-functional teams to ensure solution design meets business need
- PRODUCT & SOLUTION DELIVERY
- Support the full software development lifecycle: from requirements through testing, business readiness and post go live hyper care.
- Write and execute PQ/UAT tests; track and resolve defects.
- Deliver assigned business readiness activities including; training (ELC’s) internal and external communications, SOP update coordination as required
- PRODUCT OWNERSHIP & SUPPORT
- Support management and prioritization of product backlogs.
- Act as Subject Matter Expert (SME) for assigned digital products.
- Where necessary, support issue resolution, bug fixes, and enhancements
Qualifications:
Required Experience / Education:
- Bachelor’s Degree OR Experience in requirements elicitation, design, and delivery of software solutions within the pharmaceutical, life sciences or healthcare industries.
- Minimum 3 years’ experience performing requirements analysis and elicitation for software products and solutions using agile and waterfall methodologies
- Minimum 3 years’ experience in facilitating and executing testing of software products and solutions
- Minimum 3 years’ experience managing multiple deliverables from product initiation through to delivery.
- Minimum 3 years’ experience working in a multi-team environment with ability to meet key milestones