Business Development Associate

Description:

Riverstone Logistics (RLX) is a reliable freight forwarding partner focused on final mile deliveries across the United States. Headquartered in Charlotte, NC, RLX employs over 700 people and values leadership, communication, and growth.

Position Summary:

The Business Development Associate manages the full lifecycle of developing and nurturing customer relationships while coordinating freight services to meet business needs. The role requires working closely with carrier partners to fulfill customer demands.

Key Responsibilities:

• Identify, qualify, and acquire new customers through calls, referrals, trade shows, and networking

• Manage existing customers and grow the customer base

• Collaborate with shippers, carriers, and dispatch teams

• Provide exceptional customer service and communicate resolutions

• Negotiate strategically to ensure profitability and sustainability

• Act as main contact for shipment tracking, load planning, and issue resolution

Minimum Qualifications:

• Bachelor’s Degree preferred

• Persistent drive for prospecting new business

• Strong closing and objection-handling skills

• Excellent customer service and communication skills

• Minimum 1 year brokerage sales experience

• Ability to maintain and grow an existing book of business

Physical Demands and Work Environment:

• Requires prolonged periods of sitting and effective communication via phone, email, and in person

• Occasional physical movement within work areas

• May require extended hours and travel

Equal Opportunity Statement:

Riverstone Logistics Freight is an Equal Opportunity Employer and Drug-Free Workplace, committed to nondiscrimination and compliance with immigration laws.