Business Systems Analyst Manager

Description:

Responsibilities

• Provide leadership and mentorship to a team of business systems analysts, fostering collaboration, development, and continuous improvement.
• Allocate resources strategically, conduct performance reviews, and implement development plans to elevate team capabilities.
• Oversee advanced analysis of complex business processes to identify improvement and automation opportunities.
• Guide elicitation, documentation, and validation of business and system requirements using interviews, workshops, big room planning, and surveys.
• Ensure translation of high-level requirements into detailed functional and technical specifications.
• Direct use of process flow diagrams, data flow diagrams, and BPMN to represent and analyze processes.
• Collaborate with developers, architects, and senior stakeholders to design feasible, scalable solutions aligned with enterprise standards.
• Supervise creation of use cases, user stories, and process diagrams to guide development and implementation.
• Lead design reviews and recommend improvements and optimizations.
• Oversee development and execution of comprehensive test plans and coordinate UAT with business stakeholders.
• Ensure timely documentation, tracking, and resolution of defects, covering functional and non-functional requirements.
• Lead implementation and deployment activities, including configuration, data migration, and user training.
• Ensure smooth transition, adoption, and ongoing support for new systems and processes.
• Maintain user documentation, training materials, and system procedures for end-users.
• Build strong relationships with senior stakeholders and act as liaison between business and IT.
• Conduct regular updates on project progress, issues, and solutions and incorporate stakeholder feedback.
• Oversee gap analysis, feasibility studies, cost-benefit analyses, and business case development.
• Analyze complex data to support decision-making and identify trends and areas for improvement.
• Lead continuous improvement initiatives and apply industry best practices and emerging technologies.
• Define and implement best practices to enhance operational efficiency for the team and stakeholders.
• Assess team skill levels and implement structured training plans and knowledge-sharing sessions.
• Support certifications, workshops, and conferences to sustain continuous learning.
• Prepare reports, dashboards, and presentations on project status, metrics, and progress.
• Ensure accurate documentation of requirements, designs, test plans, training materials, and maintain a repository of business processes and IT documentation.

Experience Requirements

• 10+ years as a Business Systems Analyst or similar role, including 3 to 5 years in a managerial or leadership capacity.
• Extensive experience analyzing and documenting complex business processes, requirements, and system specifications.
• Hands-on experience with software development lifecycles, project management methodologies, and testing/QA processes.
• Proven experience conducting feasibility studies, cost-benefit analyses, and developing business cases.