Change & Release Management Analyst

Description:

Change & Release Management Analyst

Who we are:

In short – an essential part of Deutsche Bank’s technology solution, developing applications for key business areas.

Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here .

Overview

As part of Trust and Agency Services within Deutsche Bank’s Corporate Bank, you will join a globally recognized business delivering trustee, agency, and escrow services across complex capital markets products including securitizations, project finance, and structured debt. You will play a key role supporting the stability and reliability of the application landscape that underpins these services, working closely with technology and business teams to ensure production changes are delivered safely and efficiently.

This role offers the opportunity to be at the center of a high-impact environment supporting globally significant transactions while contributing to a culture focused on continuous improvement and operational excellence

What We Offer You
 

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs
  
   

What You’ll Do
 

• Driving Change Advisory Board meetings for TAS applications and supporting coordination across teams
• Continuous analysis of change related production issues and feedback of bug fixes into application backlog for future sprints and releases
• As a member of the CB Change team provides updates and highlights risks and concerns to relevant stakeholders
• Actively monitor for opportunities to improve processes and support adoption of new methods and tools
• Maintain working knowledge of supported applications and processes while providing guidance and executing assigned tasks
• Support tracking of manual tasks and contribute to identifying opportunities for automation using strategic and tactical approaches
  
   

Skills You’ll Need
 

• Bachelors Degree or equivalent experience required
• Demonstrated ability to work with large and complex data sets in an efficient manner
• Strong communication skills with ability to clearly articulate changes, risks, and decisions to stakeholders
• Comfortable navigating challenges and collaborating to drive desired outcomes
• Familiarity with Change Management or Release Management practices and working knowledge of ServiceNow
  
   

Skills That Will Help You Excel
 

• Experience supporting Change Advisory Board processes in a structured environment
• Experience working in large corporate or financial services environments with controlled production processes Working knowledge of IT infrastructure concepts including Unix Linux scripting or database technologies
• Exposure to cloud environments and deployment practices
• Familiarity with tools such as JIRA Confluence GitHub Jenkins or monitoring platforms such as Splunk Grafana or AppDynamics