Chevrolet District Sales Manager

Description:

Role Responsibilities:

• Act as a main liaison between General Motors and assigned dealerships

• Understanding the clients’ needs; establishing credibility; and taking accountability for delivering value to clients

• Facilitating, coaching and consulting with dealers to ensure monthly/yearly new car sales and Certified Pre-Owned objectives are met as well as well as accomplishing other dealership goals

• Track dealership Customer Satisfaction Index (CSI) metrics to identify and address deficiencies

• Assist in product launches to ensure streamlined marketing and advertising between the dealer and GM

• Build and maintain friendly, warm, high trust relationships and networks of business contacts while acting with integrity and a respect for others and an ability to demonstrate teamwork.

• Monitor dealership personnel training to maintain 100% compliance in GM training objectives

• Assist dealers in business and inventory management, including vehicle ordering and inventory balancing

• Attend all local marketing group meetings and present market data and incentive updates during meetings

• Work with dealers to improve profitability through marketing, merchandising, and operations consulting

• Analyze dealer sales, local market, and competition to identify specific brand opportunities by using good judgment and generating and evaluating alternatives; developing and implementing effective solutions

• Increase sales of GM vehicles and parts to dealers

• Assist in dealer and customer problem resolution

• Handle recall and special policy inquiries

• Coach dealer on customer retention, satisfaction and dealership loyalty

• Travel to all dealerships in the assigned territory on a regular basis to conduct efficient, productive meetings that result in action plans to improve their results