Chief Technology Officer

Description:

The Chief Technology Officer (CTO) will be a visionary leader and executive advisor, with proven experience in providing strategic leadership to Technology and Business Intelligence teams and serving as a key partner to senior management and program leaders.

This leader will be responsible for collaborating with business leaders, outside thought leaders and commercial partners who can turn strategy into disruptive and transformational digital technology. The CTO will oversee all organizational and technology and its resources.

The incumbent will be responsible for establishing the organization’s strategy, lead system engineering and technical teams, and ensure that the Information Function is effectively using its technical resources, both in-house and that are contracted. This position will align technology vision with business strategy by integrating company processes with the appropriate technologies. They are also responsible for all aspects of developing and implementing technology initiatives within the organization.

Technology oversight responsibility includes leading technology strategy, budget oversight, researching and implementing new technologies, maximizing the benefit of IT vendor services and relationships, ensuring satisfaction levels, establishing best practices, preparing for change and growth, and maximizing return on technology investments.

Key Responsibilities

Strategy, Architecture & Transformation
 

• Partner and regularly communicate with key stakeholders to confirm strategy, build roadmaps and ensure tactical execution for Technology and Business Intelligence. Plan jointly for agency growth and positive employee experience.
• Manage and oversee all aspects of Technology to advance the strategic plan of the organization, through both internal resources and external partners/vendors.
• Evaluate and apply new technology to support initiatives and action plans and identify issues and process opportunities and implement improvements.
• Drives technology strategy by owning and driving evolution of key strategic technologies and technical architecture.
• Builds Strategic partnerships with key stakeholders to better understand organizational goals and objectives to be applied when evaluating technical architecture and fit within the organization’s environment.
• Makes Digital capabilities an integral part of the technology strategy by bringing digital fluency into business models.
   

Operating Model & Delivery Excellence
 

• Head the Technology and Business Intelligence organizations.
• Coach internal directors/managers, and support recruitment and training to maintain staffing levels.
• Head a value driven organization, enhancing support of business processes, and creating positive impact in performance.
• Support the creation of a culture that fosters innovation, flexibility and adaptation.
• Ensure that the appropriate resources are responding to staff in a timely and effective manner.
• Monitor, audit and, as necessary, coordinate IT activities of other departments and business units to remain abreast of the status of technology activities and development initiatives.
• Produces and oversees high level Key Performance Indicators (KPIs) for their area within IT and in certain instances, for the IT department in its entirety.
• Understands outsourcing and management of an outsourced infrastructure function.
   

Data, Analytics & AI
 

• Enhance knowledge and elevate decision-making in the agency through business intelligence.
• Collaborates with the Data Analytics team to develop strategies on data acquisition, agreements, warehousing, analytics, machine learning, and Artificial Intelligence (AI).