Desktop Support Technician

Description:

Position: Desktop Support Technician
Employment Type: W2
Visa Requirements: USC, Green Card (GC), GC-EAD, OPT EAD.
Locations:
San Francisco, CA – 1200 Mississippi Street
Menlo Park, CA – 94025
New York, NY – 10001 / 10003
Key Skills:
Windows 10/11 and macOS Support
Office 365 and Google Workspace
Microsoft Intune and Windows Autopilot
Device Imaging and Deployment
ServiceNow / ITSM Ticketing
Hardware and Software Troubleshooting
Asset Management and Inventory Tracking
Networking: TCP/IP, DNS, DHCP, VPN, Wi-Fi
iOS and Android Support
Requirements:
Desktop Support / IT Support experience.
Strong troubleshooting and end-user support skills.
CompTIA A+, MCP, or ITIL certification preferred.