Desktop Technician

Description:

Desktop Technician
📍 Location: New York, NY 

Looking for a hands-on Desktop Support Technician with experience in PC, laptop, printer, and end-user technical support.

🔹 Key Responsibilities:
Perform maintenance and troubleshooting of desktops, laptops, printers, and other PC peripherals.
Relocate, install, and configure PCs, printers, and peripherals across office locations.
Install and configure end-user applications, including MS Office and Outlook.
Support Windows-based systems and LAN client software/hardware.
Follow IT security policies and ensure antivirus protection before software installation.
Update IT hardware and software asset records after installations or relocations.
Provide end-user support and troubleshoot basic network connectivity issues.

🔹 Required Skills:
✅ Diploma in Computer Engineering or related field.
✅ Preferably 2 years of experience in desktop support / PC and printer maintenance.
✅ Hands-on experience with Windows 7/8 environments.
✅ Knowledge of MS Office – Word, Excel, PowerPoint, and Outlook.
✅ Knowledge of Symantec Antivirus and Attachmate Extra is preferred.
✅ Basic TCP/IP and LAN troubleshooting knowledge.
✅ Basic iOS support – iPhone and iPad.
✅ Strong communication skills, customer-service attitude, and problem-solving abilities.
✅ Good written and spoken English.