Director of Account Management

Description:

Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.

Requirements
 

• 10+ years of experience in one or more of the following areas: Finance, Sales, Operations, Marketing and Customer Acquisition/Retention/Satisfaction.
• 5+ years of experience leading a team and department in a related field.
• Provide oversight of the day-to-day responsibilities of the account management team.
• Demonstrated ability to utilize various process improvement methodologies to create and enhance existing customer service and experiences.
• Demonstrated ability to influence and create consensus with all levels of employees and external customers.
• Excellent organizational, analytical multi-tasking and time management skills.
• Ability to provide internal and external customers with courteous and professional experience.
• Proficiency in Microsoft Office Suite.
• Ability to work with a diverse workforce.
• Ability to analyze complex problems or situations and develop effective solutions
• Exceptional work ethic, time management, and organizational skills
• Ability to complete job responsibilities with minimal supervision