Donor Relations Coordinator

Description:

St. Francis Mission, a Catholic Jesuit organization serving the Lakota community, is committed to providing education, healthcare, and spiritual support. With a mission rooted in compassion and service, the organization depends on the generosity of donors to continue transforming lives.

The Donor Relations Coordinator will play a central role in strengthening and sustaining relationships with supporters. This position involves managing and updating donor records, ensuring prompt and heartfelt communication, and re-engaging lapsed donors to renew their commitment to the mission. The role also supports fundraising initiatives and ensures that all donor information is handled with the highest level of confidentiality.

Key Responsibilities:

• Maintain, organize, and regularly update the donor database to ensure complete and accurate records.

• Monitor donor activity to identify and reach out to lapsed supporters with thoughtful and strategic engagement plans.

• Prepare and manage donor communications, including thank-you letters, newsletters, and targeted appeal campaigns.

• Assist the development team in planning and executing fundraising events and special initiatives.

• Generate analytical reports on donor trends, retention rates, and giving patterns to guide strategic planning.

• Ensure compliance with all data protection regulations and safeguard sensitive donor information.

Requirements:

• Experience in donor database management or familiarity with CRM systems preferred.

• Strong attention to detail with excellent organizational skills.

• Proficient in Microsoft Office Suite and database management tools.

• Exceptional written and verbal communication abilities.

• Ability to work independently as well as collaboratively in a team environment.

• Alignment with and passion for the mission of St. Francis Mission and its service to the Lakota community.

Benefits:

• Competitive annual salary within the range of USD 30,000 – 45,000 (USD 2,500 – 3,750 monthly), commensurate with experience.

• Opportunity to directly contribute to meaningful, mission-driven work.

• Supportive and collaborative work environment with a focus on service and impact.