Financial Counselor

Description:

Here’s What You Need:

• High School Diploma or equivalent required.
• Other hospital and physician office experience is helpful.
• 1 year of collections experience is preferred.
• 2 years hospital admissions experience is preferred.
• Medical insurance verification and scheduling experience preferred.
• CHAA - Certified Healthcare Access Associate upon hire preferred.

What You Will Do:

• The Financial Counselor maintains knowledge of admissions processes and can assist in the registration process if required.
• Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account.
• Presents and thoroughly explains legal, ethical, and compliance related documents.
• Maintains knowledge of local, state government and federal programs.
• Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing.
• Accurately process the patient’s ability to pay through financial screening. This may require preparation and distribution of documents.
• Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as Central Business Operations to resolve patient accounts.
• Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self-pay deposits, and patient balances.