Support enterprise firewall environment by assisting with firewall rule request validation, security exception reviews, and adherence to established network security policies and runbooks.
Analyze firewall logs and network traffic to support troubleshooting, incident response, and root cause analysis.
Contribute to the cleanup and optimization of firewall rules, address objects, and related policy components.
Support reporting efforts by helping track firewall rule usage, cleanup progress, and operational performance.
Collaborate with network security and infrastructure teams to improve documentation, process consistency, and daily firewall operations.
Validate and review firewall rule requests to ensure compliance with security standards and policies.
Perform security exception reviews and evaluate business justification and risk impact.
Develop and maintain reports on firewall rule usage, cleanup progress, and object utilization.
Conduct recurring audits of security exceptions and support remediation efforts to maintain compliance.
Support the creation and maintenance of security workflows, procedures, and runbooks.
Requirements:
Minimum Bachelor’s degree in Cybersecurity, Information Technology, or related field, or 3+ years of experience in network security or firewall administration.
Hands-on experience with Palo Alto Networks firewalls and Panorama.
Good understanding of firewall concepts, including security zones, NAT, access control policies, and application-based rules.
Experience reviewing firewall policies, analyzing logs/traffic data, and supporting troubleshooting or incident response.
Ability to evaluate security requests and exceptions, including validating business justification and assessing risk impact.
Relevant certification(s) such as PCNSA, PCNSE, Security+, or equivalent experience.
Preferred Experience:
Experience with SSL decryption, security exception management, and firewall policy governance.
Experience performing firewall policy cleanup, rule recertification, and object optimization.
Familiarity with reporting and analytics tools such as Power BI, Excel, Splunk, or Panorama reporting.
Experience building dashboards or metrics to track firewall usage, cleanup progress, or operational performance.