Guitar Technician

Description:

The Guitar Center Company is dedicated to nurturing musicianship and creativity. This role involves performing maintenance and repairs on customer-owned guitars, maintaining store inventory instruments, and providing excellent customer service to build business through quality work and positive interactions.

Key Responsibilities:

• Provide high-quality repair and maintenance services on guitars owned by customers.

• Maintain and service store-owned instruments as needed.

• Perform warranty repairs.

• Interact with customers to ensure a positive and knowledgeable service experience.

• Handle customer service issues effectively.

• Assist with training and sharing knowledge with other team members.

• Participate in the Guitar Center certification program to enhance product knowledge and sales skills.

• Additional duties as assigned.

Requirements:

• Skilled understanding of guitar repair and maintenance.

Preferences:

• Foundational product knowledge of Guitar Center products is preferred.

Benefits & Perks:

• Gig leave for employees who are musicians, allowing time off to perform music tours.

• Medical, dental, and vision insurance.

• 401(k) plan with company match.

• Paid sick, holiday, and vacation time.

• Employee discount program.

• Mental health support.

• Tuition reimbursement options.

Equal Opportunity Statement:

Guitar Center is an Equal Opportunity Employer and provides fair employment opportunities without discrimination on various protected statuses. Reasonable accommodations are available for qualified individuals with disabilities.