Description:
This job supports and enhances the activities of the practice by providing administrative and clinical support and coordinating daily operations.
Essential Responsibilities
- Coordinates and oversees clerical and clinical functions. (20%)
- Coordinates and/or performs clinical support duties not limited to preparing exam rooms, rooming patients to obtain health and physical information, and assisting healthcare providers in the delivery of patient care during exams, procedures, testing and administering injections. (20%)
- Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars. (20%)
- Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries. (20%)
- Supports front office including registration, chart preparation, insurance verifications, precertification, and billing functions. (15%)
- Orders and tracks inventory of operational and clinical items. (5%)
- Performs other duties as assigned or required.
- May travel to satellite office locations to support physician(s) as required.
Qualifications
Minimum
- Accepted Medical Assistant Certification (National Healthcare Association-NHA, American Association of Medical Assistants- AAMA, American Medical Technologists- AMT, National Center for Competency Testing- NCCT, American Medical Certification Association- AMCA)
- 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education
- CPR – American Heart Association
- Act 34 Criminal Background Clearance Certificate
- Act 33 Child Abuse Clearance Certificate
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate