Description:
The successful candidate will work closely with clinical, administrative, financial, and technology teams to provide system support, data analysis, training, business process improvement, and operational reporting. This position serves as a key resource for end users and helps ensure the College's hospital information systems support high-quality patient care, efficient business operations, and informed decision-making.
Required Qualifications
- Associate's degree in Business, Information Systems, Healthcare Administration, Information Technology, or a related field; or equivalent combination of education and experience.
- Experience using Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
- Demonstrated analytical and problem-solving abilities.
- Strong written, verbal, and interpersonal communication skills.
- Ability to effectively train and educate users with varying levels of technical expertise.
- Experience managing multiple priorities and projects simultaneously.
- Strong customer service orientation and commitment to supporting organizational needs.
Preferred Qualifications
- Bachelor's degree in Business, Information Systems, Healthcare Administration, Data Analytics, or related field.
- Experience supporting hospital, healthcare, veterinary, or medical information systems.
- Experience working with accounting, billing, or financial systems and knowledge of Generally Accepted Accounting Principles (GAAP).
- Experience gathering and documenting business requirements.
- Working knowledge of SQL and relational database systems.
- Experience creating operational reports, dashboards, and data visualizations.
- Experience with process improvement, workflow analysis, and change management.
- Experience with inventory management or asset tracking systems.