Information Technology Manager

Description:

A leading law firm in Pittsburgh is seeking an experienced Information Technology Manager to oversee the implementation, security, and day-to-day operation of the firm's technical environment. This role serves as the primary technical escalation point for high-impact issues and provides leadership and mentorship to IT staff. The ideal candidate combines hands-on technical expertise with strong leadership skills and a solid understanding of the unique technology needs of a law firm.

Key Responsibilities

• Oversee the implementation, maintenance, and security of the firm's IT infrastructure, systems, and applications
• Serve as the escalation point for complex or high-impact technical issues, ensuring timely resolution
• Lead, mentor, and develop IT support staff, fostering a culture of accountability and continuous improvement
• Manage and administer the firm's Microsoft 365 environment, including security configurations, licensing, and user management
• Direct endpoint management strategy, including deployment, patching, and lifecycle management of firm devices
• Own cybersecurity operations for the firm, including monitoring, threat response, vulnerability management, and adherence to industry best practices
• Partner with firm leadership to develop and execute the firm's technology roadmap and budget
• Ensure IT policies, procedures, and disaster recovery/business continuity plans are current and effective
• Manage relationships with third-party vendors and managed service providers as needed

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience
• 5+ years of progressive IT experience, including prior supervisory or team lead responsibility
• Strong background in endpoint management and security, including tools such as Intune and endpoint detection and response platforms
• Solid understanding of cybersecurity principles, including threat monitoring, incident response, and risk mitigation
• Proven ability to lead, mentor, and develop technical staff
• Prior experience in a law firm or professional services environment is a strong plus