It Senior Support Specialist

Description:

IT Senior Support Specialist

Location: Atlanta, GA (30308) – Hybrid (1 day onsite/week)

Duration: 14 Months (with potential extension)

We are hiring an experienced IT Senior Support Specialist to support enterprise-level 3rd party applications for a leading public sector client. This is a great opportunity for professionals with strong technical troubleshooting and application support experience.

Key Responsibilities:

• Provide front-end and back-end technical support for 3rd party software applications

• Troubleshoot, diagnose, and resolve complex application issues

• Support deployment, configuration, and enhancement of enterprise systems

• Perform data analysis and develop scripts using JavaScript and Groovy

• Write and manage SQL queries, stored procedures (Oracle PL/SQL, T-SQL)

• Collaborate with users and stakeholders to improve system functionality

• Support Agile Assets / Trimble Asset Management system (preferred)

Required Skills:

• 5–7+ years of technical application support experience

• Strong experience with JavaScript, Groovy scripting, SQL

• Experience with Oracle & MS SQL databases

• Knowledge of Java-based web applications (preferred)

Additional Details:

• Hybrid role – must be local to Atlanta, GA

• Interview: Webcam or In-person

• U.S. Citizens, Green Card holders, and EAD candidates preferred