Description:
As Lead IT Systems Engineer, you’re responsible for ensuring critical systems used in support of SpaceX’s launch operations are optimally tuned and ready to propel us towards our mission of becoming a multi-planetary species. This role requires excellent leadership skills, hands-on technical contribution, an action-oriented disposition, flexibility, and the propensity to flourish in a fast-paced and challenging environment.
Responsibilities
- Lead a team of highly skilled IT professionals responsible for implementing and maintaining IT infrastructure that directly supports SpaceX’s launch operations.
- Collaborate with cross-functional teams to distill requirements and design effective IT solutions that support the entire launch lifecycle from pre-flight preparations to post-launch analysis and recovery operations.
- Provide liaison support between SpaceX and the United States Space Force and NASA, participating in technical briefings, evaluating requirements and connecting appropriate resources to solve challenges.
- Drive continuous improvement initiatives to bolster the reliability of IT systems and advance team efficiency -- change management, performance metrics, monitoring, preventative maintenance, incident handling, customer request handling, etc.
- Oversee and participate in the day-to-day operation of IT systems, ensuring seamless functionality and reliability during critical launch windows.
- Provide coaching and mentorship to other members of the SpaceX team, fostering team cohesion, knowledge redundancy and professional growth.
Basic Qualifications
- Bachelor's degree in a STEM discipline and 3+ years professional experience; OR 6+ years of professional experience in an IT administration or IT engineering role in lieu of a degree.
- 1+ years of professional experience leading technical teams and/or projects.