Medical Receptionist

Description:

This position is based out of our center in Smyrna, TN however from time to time the Medical Receptionist may be required to support another Middle Tennessee center (mileage is reimbursable).
 

• Experience in a patient facing medical office or healthcare setting.
• One year of multi phone line experience.
• Excellent Customer Service and phone etiquette.
• EMR experience preferably with ECW.
   

Job Functions
 

• Ensure quality customer problems are resolved.
• Outreach to potential new patients and collecting patient charges.
• Initiate coordination of care documents on behalf of patients.
• Maintains the reception area, appointment scheduling, and verification of insurances.
• Answer incoming calls and takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit.
• Responds to routine inquiries from internal or external sources.